To improve service speed and reliability for international customers, Komptech has optimized its spare parts logistics with the support of cargo-partner. The iLogistics Center in Werndorf, near Graz, Austria, enables the global recycling technology provider to deliver spare parts quickly and enhance delivery times.
Komptech, headquartered in Frohnleiten, Austria, is a key player in mechanical and biological waste recycling and woody biomass processing. Since October 2024, Komptech has partnered with the logistics provider cargo-partner, a company of NIPPON EXPRESS HOLDINGS, INC., to further improve its spare parts logistics and ensure better availability for customers across Europe and worldwide.
By moving its spare parts logistics to the cargo-partner iLogistics Center Graz at the Graz container terminal, Komptech can now offer faster and more efficient service globally. The new location allows for later pick-up times and extended order deadlines, and its proximity to the airport and direct access to highways and rail connections enhances logistics efficiency. The ongoing development of the Koralm railway will strengthen the Baltic-Adriatic corridor, further optimizing transport routes.
Martin Schenzel, Managing Director of cargo-partner in Austria, explained: “With our customized storage systems, we have significantly increased processing speed, taking efficiency to a new level. As of 2025, we’ve also implemented a permanent inventory, eliminating interruptions and further enhancing supply security for Komptech.”
cargo-partner has tailored specialized storage areas to Komptech’s diverse product range, which includes everything from small screws to heavy rollers. These areas feature heavy-duty racks, long goods storage, and racking systems with integrated scales that automatically monitor stock levels. If inventory drops below a set threshold, the system automatically triggers a reorder, ensuring efficient supply management.
Manfred Harb, Director of Customer Service at Komptech, emphasized: “Our collaboration with cargo-partner at the iLogistics Center Graz enables us to deliver spare parts to our customers worldwide even faster and more efficiently. This partnership allows us to respond flexibly to customer needs while ensuring the highest level of service quality.”
